Internal Sales Advisor

As an Internal Sales Adviser, you will manage customer enquiries from start to finish. This includes processing quotations, creating production work orders, handling telephone queries, updating CRM systems, and placing purchase orders with suppliers. You’ll play a key role in ensuring smooth day-to-day sales operations while delivering excellent service to both customers and internal teams.

Key Responsibilities:

• Process and manage customer enquiries from quote through to completion

• Raise and administer quotations and sales orders

• Create and manage production work orders

• Handle inbound telephone enquiries professionally

• Maintain and update the CRM system with accurate customer and supplier data

• Place stock and purchase orders with approved suppliers

• Carry out general administrative tasks as required

What We’re Looking For:

• Strong communication and time management skills

• Excellent attention to detail and numerical ability

• Good IT proficiency and willingness to learn internal systems

• Ability to work independently and solve problems effectively

• Health and safety awareness

• CRM system experience (preferred but not essential)

What’s in it for You?

• Hours: Monday to Thursday, 08:00 – 17:00, Friday 08.00 – 16.00

• Salary from £26,000 – £32,000 depending on experience

• Bi-annual performance reviews with potential salary increase and bonus

• Additional holidays beyond standard entitlement

• Flexible working arrangements (where feasible)

• On-site parking

• Access to company-funded Employee Assistance Programme

• Bike 2 Work scheme

• Company pension scheme

This is a great opportunity for someone looking to grow within a supportive, well-structured environment. If you’re an organised and proactive professional who enjoys working as part of a team, we’d love to hear from you.