Customer Care Expert
Job type:Perm
Town/City:Ipswich
County:Suffolk
Salary/Rate:£28,000 - £30,000
Sector:Plant Hire
Job ref:A001
Post Date:27.03.25
Scroll
Meet Our Recruiter
About the Role
Job Summary
My client is seeking an experienced Controller / Administrator to manage all inbound breakdowns, distribute jobs to 3rd party suppliers and communicate with depots and breakdown teams.
Responsibilities
- Receive and process all inbound breakdown queries.
- Communicate effectively with customers keeping them up to date with the status of their breakdown.
- Communicate effectively with internal departments to make sure all are aware of the status of breakdowns.
- Raise PO's and manage 3rd party suppliers when they are sent to a machine.
Experience / Skill set
- Strong background in administration.
- Very confident when communicating with customers on the phone and on email.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
Hours: Monday - Friday 0730 - 1700
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday 0730 - 1700
Work Location: In person
More jobs from this recruiter
View AllMobile Hydraulic Hose Engineer
West London
London
£35,000 - £43,000 (with commission)
My client is seeking a very motivated individual with experiences working as a Mobile Hydraulic Engineer. You should be happy working on your own in the field and have a passion for customer service and attention to detail. The right candidate would have the experienced required to hit the ground running and get out on the road asap.
Mobile Hydraulic Hose Engineer
North London
London
£35,000 - £43,000 (with commission)
My client is seeking a very motivated individual with experiences working as a Mobile Hydraulic Engineer. You should be happy working on your own in the field and have a passion for customer service and attention to detail. The right candidate would have the experienced required to hit the ground running and get out on the road asap.
Mobile Hydraulic Hose Engineer
Letchworth
Hertfordshire
£35,000 - £43,000 (with commission)
My client is seeking a very motivated individual with experiences working as a Mobile Hydraulic Engineer. You should be happy working on your own in the field and have a passion for customer service and attention to detail. The right candidate would have the experienced required to hit the ground running and get out on the road asap.
Customer Care Expert
Ipswich
Suffolk
£28,000 - £30,000
My client is seeking an experienced Controller / Administrator to manage all inbound breakdowns, distribute jobs to 3rd party suppliers and communicate with depots and breakdown teams. The ideal candidate will have a very strong administrative background as well as having experience in customer service and purchasing.